FAQ
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We are always striving to be as helpful and informative as possible. In order to further this we have complied a list of frequently asked questions about our processes and the Portland Stone we provide:
Is Portland Stone quarried and used by your Masonry works?
Yes – we are the largest Quarry operator on the island of Portland & have supplied London with more finished stone Projects than any other masonry company.
Do you manufacture other stone types than Portland?
We will manufacture other Limestone’s but normally for large orders only. The stone can be either bought by ourselves or provided free of charge by the client.
Which types of Portland do you offer?
Our full Portland stone range can be found here: http://www.stonefirms.com/portland-stone-range/
Which Portland Quarries do you operate out of?
We are currently quarrying Coombefield, Perryfield & Broadcroft. Our wire saws also are cutting old stock in the quarries available at reduced rates.
Do you do Supply and Fix?
We are a supply and manufacture only Company. However, we may be able to advise a masonry fixing company, depending upon the projects location.
Do you do Estimating & Design?
Our estimators will provide costing for projects and will recommend design alterations if value engineering is applicable. Design is not offered by our Company.
How much information do your Estimators require to price my project?
The more information provided the more accurate a price can allocated – All of the dimensions, profiles, sections and quantities will aid our team. Also any specification.
Can you give me a price for Portland stone without dimensions or quantities?
A basic rate will be provided for rough guidance but is subject to change when final quantities and dimensions are provided.
Once I have been quoted a price how do lead times work?
Lead times reflect the current amount of work being processed in the Masonry yard at one time. It offers a view of how long your order will take to be produced from receipt of order and acceptance by ourselves. Lead times typically vary from 2 weeks for ‘slab’ (sawn two sides) to 12 weeks for profiled masonry.
I need a stone sample to help choose the right one for me is this possible?
We offer samples to potential clients if requested. A full postal address is needed as well as the recipient’s name if it is being sent to other people.
Once the order is placed how I do I enquire as to the progress of my Portland stone?
Please call us on 01305 820331 or email emma.smith@stone-firms.co.uk and cite the reference number at the top of the acknowledgement form. For instance GS/ACK/0401.
When the order is ready will you contact me?
Our staff will phone the contact number provided and inform you that the order is ready for collection or to arrange transport. If transport has been ordered then you will be informed of its assigned arrival date and time.
Is transport cost included?
A cost can be provided for transit using an external haulage company for your order. A full postal address is required and contact details for the site attendant or home owner.
Can I collect my Portland stone directly from you?
You are more than welcome to visit our works and collect your order. The stone will be palletised and shrunk wrapped unless it is in slab form. If another haulage company is used we can load the pallets for you to help get the Portland stone delivered.
If ‘Slab’ or ‘scant’ (sawn two sides) is ordered what is needed for transport?
An A-frame is required for transit of thin stones.
Do you hone slab?
Our polishers apply different ‘rubbed’ finishes depending upon the Client’s requirements.
Can I visit your Masonry works & Quarries to select a type of Portland stone required?
You are more than welcome to visit us and see our operation. Please contact the office on 01305 820331 to organise a time and date.
What are the maximum sizes you can make in Portland stone?
The ideal size for ashlar walling is 750mm long x 450mm high. This size will minimise waste and is the most cost effective size. The maximum size should not exceed 900mm x 600mm and any greater than this will carry a high premium.
Window cills and heads should not exceed 1200mm.
Paving should ideally be ordered in random lengths between 450mm to 600mm widths.
We can always do specials of very large sizes, but these will require long lead in times and will cost more.